FOLENO / SUPPORT

Need a hand?
Start here.

Importing a paper, setting up sync, or reporting a problem? Find guidance here or contact Foleno directly.

Start reading in three steps

01

Import your document

Choose a PDF or supported CAJ file using the import option in the app. Make sure the file is fully downloaded and accessible.

02

Read and annotate

Use page navigation, thumbnails, search and bookmarks, then mark passages with the tools available on your device.

03

Enable sync when you need it

Enable iCloud across devices using the same Apple Account. Model features separately require your own service configuration and API key.

Common questions

Can Foleno open every CAJ file?

Not every file. CAJ has multiple internal formats and Foleno supports a subset. Encrypted, damaged or unsupported variants may not open. Please keep your original files.

Where can I try it?

The public beta is available through TestFlight on iPhone, iPad and Mac. Requires iOS / iPadOS 17 or later, or macOS 14 or later.

How do my devices sync?

Sign in to the same Apple Account, enable iCloud, and check the sync settings in Foleno. Progress depends on network conditions, available iCloud storage and system scheduling.

Does AI Chat need setup?

Configure your own model service and API key, then choose document content to use as context. Foleno does not include hosted models or service quotas. Basic local reading works without AI configuration.

Are papers automatically sent to AI?

Importing a file or reading locally does not automatically start a model request. When you use a remote AI feature, the content you choose to send goes to your configured service. Review its privacy policy first.

Does Foleno provide papers to download?

Foleno reads and organizes files you import. It does not provide papers, database access or document download services.